Last Updated: March 2026

Shipping & Delivery

Where do we deliver?
We ship across the United States.

Shipping Cost
Enjoy Free Standard Shipping on all orders.

Order Processing

We process all orders within 1 business day (Mon–Fri).

Delivery Details

  • Handling Time: 1 business day (Mon–Fri)
  • Transit Time: 1–3 business days (Mon–Fri) for small and medium-sized items
  • Order Cut-off Time: 11:00 PM CST (UTC -6)

Oversized & Freight Items

Some of our larger products — like sheds, gazebos, riding lawn mowers, and generators — need to be shipped by freight carrier. These orders typically arrive within 3–7 business days, depending on your location and the carrier. We'll send you a tracking number as soon as your order is on its way.

Warehouse Location

All orders ship directly from our warehouse in Fargo, North Dakota (USA).

Multiple Addresses

We do not support multiple shipping addresses in a single order. For multiple destinations, place separate orders.

Order Status & Tracking

Once shipped, you'll receive an email with a tracking number. Please allow up to 48 hours for tracking updates.

If your order hasn't arrived within 7 days, email us at Contact@saybroker.com with your name and order number.

Returns & Exchanges

We accept returns within 90 days of delivery for items that are new or in like-new condition and remain in their original condition and packaging.

If your item arrives damaged, email us with your order number and a photo. We'll do our best to resolve it.

For full details, visit our Return Policy.

Customer Support

We're available for any inquiries.

📍 Address: 4267 Main Ave, Fargo, ND 58103, USA

✆ Phone: +1 (701) 410-3863

✉ Email: Contact@saybroker.com

🕐 Business Hours

Mon – Fri:   9:00 AM – 6:00 PM

Saturday:   10:00 AM – 4:00 PM

Sunday:  Closed