Last Updated: March 2026

The website www.saybroker.com is run by Saybroker LLC ("we," "us," or "our"). When you visit our store or make a purchase, we gather, use, disclose, and safeguard your personal information as described in this Privacy Policy.

Section 1: Data We Gather

We gather data that you give us directly as well as data that is automatically gathered when you visit our website.

Details you supply:

  • Complete name, shipping and billing address
  • Phone number and email address
  • Payment details (securely processed; card information is not stored)
  • Order history and correspondence logs
  • Login information for your account (if you create one)

Data gathered automatically:

  • IP address and type of browser
  • Time spent and pages viewed on our website
  • Operating system and device type
  • Search terms and referring URLs
  • Tracking technologies and cookies (see Section 7)

Section 2: How Your Data Is Used

We utilize the data we gather to:

  • Handle and complete your orders
  • Provide tracking details, shipping updates, and order confirmations
  • Address your inquiries, requests, and needs for customer service
  • Handle warranty claims, returns, and refunds
  • Prevent fraud and make sure our website is secure
  • Enhance our services, goods, and website
  • Send promotional emails only with your permission — you can stop receiving them at any time
  • Respect our legal obligations

Section 3: Consent

How we get your permission: You give us permission to collect and use your personal information when you provide it to us in order to finish a transaction, place an order, schedule delivery, or handle a return.

How to withdraw consent: You can contact us at Contact@saybroker.com or +1 (701) 410-3863 at any time to revoke your consent. Please be aware that we may not be able to offer you certain services if you withdraw your consent.

Section 4: Information Sharing

Your personal information is never traded, sold, or rented to outside parties. Only in the following situations may we disclose your information:

  • Service providers: Payment processors (Stripe, PayPal, etc.), shipping companies (UPS, FedEx, freight companies), and email service providers — only as needed to complete your order
  • Legal requirements: If mandated by legislation, a court ruling, or a government agency
  • Business transfers: Your information might be given to the new owners if Saybroker LLC is bought out or merged
  • Fraud prevention: To safeguard our rights and stop dishonest transactions

Section 5: Security of Payments

PayPal, Stripe, and other safe, PCI-DSS-compliant payment gateways handle every transaction. Your complete credit card number is not kept on our servers. AES-256 encryption standards and SSL (Secure Socket Layer) technology are used to encrypt payment data.

We accept: Visa, Mastercard, American Express, PayPal, Stripe, Google Pay, and Apple Pay.

Section 6: Retention of Data

We keep your personal data for as long as it is required to:

  • Keep track of your order history and account
  • Respect our legal and tax obligations (usually for seven years)
  • Settle disagreements and uphold our contracts

You can contact us at Contact@saybroker.com at any time to request that your personal data be deleted. Subject to legal retention requirements, your request will be processed within 30 days.

Section 7: Tracking Technologies & Cookies

To improve your online experience, we employ cookies and related tracking technologies. Among them are:

  • Essential cookies: Needed for the website to operate (login sessions, shopping cart)
  • Analytics cookies: Help us understand how users interact with our website (Google Analytics)
  • Marketing cookies: Used to display relevant advertisements (Google Ads, AdRoll)
  • Preference cookies: Remember your preferences and settings

Your browser settings allow you to manage cookies. The functionality of the website may be impacted by disabling specific cookies.

Section 8: Third-Party Services

The following third-party services, each with its own privacy policy, are used by our website:

  • Google Analytics – Analysis of website traffic
  • AdRoll – Advertising and retargeting
  • Stripe / PayPal – Payment processing
  • WooCommerce / WordPress – E-commerce platform
  • Trustindex / Google Reviews – Customer reviews
  • Gridinsoft / DMCA – Content protection and security

We advise you to examine these third-party providers' privacy policies.

Section 9: Your Rights

You have the following rights as a customer with regard to your personal information:

  • Access: Get a copy of the personal information we have about you
  • Correction: Make a request to have incomplete or inaccurate data corrected
  • Deletion: Make a request to have your personal information deleted ("right to be forgotten")
  • Opt-out: Use the unsubscribe link in our emails to stop receiving marketing communications at any time
  • Portability: Request your data in a portable format

Contact us at Contact@saybroker.com to exercise any of these rights.

Section 10: Children's Privacy

Children under the age of 13 should not use our website. We don't intentionally gather children's personal information. Please get in touch with us right away if you think a child has given us personal information, and we will remove it.

Section 11: Security

To safeguard your personal data, we use industry-standard security measures, including:

  • SSL encryption on all pages
  • AES-256 encryption for data storage
  • Payment processing that complies with PCI-DSS
  • Regular security monitoring and audits
  • DMCA protection for our content

We are dedicated to safeguarding your data using industry best practices, even though there is no 100% secure way to transmit data over the Internet.

Section 12: External Links

Links to external websites may be found on our website. The privacy policies of those websites are not our responsibility. Before providing any personal information, we advise you to review their privacy policies.

Section 13: Changes to This Policy

This privacy policy may be updated from time to time. The "Last Updated" date at the top of this page will be updated when we do. We urge you to periodically review this policy. You agree to the updated policy if you continue to use our website after it has been modified.

Section 14: Contact Us

Please get in touch with us if you have any questions, concerns, or requests about this privacy policy:

📍 Address: 4267 Main Ave, Fargo, ND 58103, USA

✆ Phone: +1 (701) 410-3863

✉ Email: Contact@saybroker.com

🕐 Business Hours

Mon – Fri:   9:00 AM – 6:00 PM

Saturday:   10:00 AM – 4:00 PM

Sunday:  Closed